Reuter Events: Pharma Customer Engagement USA 2024
October 22 @ 7:00 am - October 23 @ 6:00 pm
Deliver a first-class customer journey.
It’s getting harder to engage our customers.
More data is not translating into better customer interaction. Investments in tools and tech are not increasing face time. Every marketing, commercial and medical leader is striving to create the perfect, personalized customer journey, but one wrong step can lead to a 404 error message – your customer can no longer be found.
To regain our customers’ time and trust, we must get better at predicting their unmet needs, their engagement preferences and their expectations of us, before they even know them themselves. We must pledge to provide consistent value first and foremost, through a data-backed, AI-powered, and customer-motivated engagement model. The future isn’t that far away.
Join 350+ marketing, commercial, medical affairs, data and digital leaders at Pharma Customer Engagement USA 2024, where the blueprints for your new engagement strategy will be unveiled. Hear from experts on stage sharing case studies and pilots, connect with peers in interactive workshops, debates, hackathons and roundtables, and drive forward true customer value.